Jawwy Launches an Integrated Digital Platform in Collaboration with solutions by stc and Its Partners to Uplevel Customer Experience
Riyadh, Saudi Arabia – 11 March 2024 – solutions by stc, the leading enabler of digital transformation in Saudi Arabia and the region, announces the launch of Jawwy digital experience for the Kingdom’s mobile customers, through its partnerships with Celfocus, Kloudville, MATRIXX, Qeema, and 6D. This project has resulted in an integrated digital platform that offers more than 150 features and capabilities to enhance full digital transformation on the platform in line with stc Group’s vision to enable and support digital transformation in the Kingdom.
The new Jawwy digital transformation architecture aims to improve customer experience, renovate user journey, reduce time to market for new services and reduce overall costs through its new unified tech stack for lifecycle management. The platform has launched several new features including digital shopping, native chat, and community interaction.
Positioned as a centralized and robust End-to-end Platform, the Jawwy New Digital Experience aligns seamlessly with the Kingdom’s Digital Transformation vision. This strategic move is set to support growth and cater to the ever-increasing demand from our valued customers by launching new products in the market with full remote control. This will enhance operational performance, customer experience, and help explore new areas for growth and expansion.
It is worth noting that stc has taken a significant step towards digital transformation leadership with the launch of Jawwy’s new integrated digital platform. This innovative platform strengthens stc’s position as a pioneer in delivering digital solutions and marks a turning point for Jawwy in its journey to enhance customer experience and solidify its market presence. Through collaboration with solutions by stc and its partners, the new platform is poised to significantly contribute to future successes and drive further innovation.
About solutions by stc
Our strategy is a reflection of our aspiration to be at the forefront of the IT industry, contributing to the Kingdom’s vision, and driving forward with innovation, excellence, and an unwavering commitment to our customers and community. In this journey, we see ourselves as partners in progress, contributing to a brighter, more technologically empowered future for the Kingdom and beyond.
About Kloudville Inc.
Kloudville is a global hyper growth next-gen cloud-native SaaS business support system (BSS) solution provider that addresses business-to-business (B2B) process automation for telecommunications service providers and enterprise customers. Kloudville takes pride in having been selected to power several well-known enterprise brands due to our vast industry experience in building, deploying, and operating BSS software.
Kloudville’s vision is to disrupt and revolutionize the market by establishing the company as a premier value-add provider through a single SaaS, cloud-based process-centric platform that offers a comprehensive, out-of-the-box, configurable B2C, B2B and B2B2X business support applications enabling rapid launch of new services and accelerated digital transformation. To learn more about Kloudville and our solutions visit: www.kloudville.com
For More Information on Kloudville Contact:
Kevin Friel – Kloudville Inc.
Chief Revenue Officer
Mobile: +1-703-585-5710
Email: kevin.friel@kloudville.com