Global digital transformation is changing the way we interact, build relationships, engage within our communities, and even in the way we work. This transformation is directing both employers and employees to re-think how they organize and do business. And perhaps, most importantly changing the concept of the value of work you do and meaning derived from it (Poitevin).
There is clear need for keeping up with this emerging transformation. Employers must adapt and invest in new technology to survive. And create strategies to help on-coming employee anxiety with regards to automation. Recent research indicates that eventually an estimated 45% – 47% of existing jobs could be lost to automation, while 7% of these job losses are expected to occur by 2025 (Kramer). And employees know this. Offsetting this inevitable joblessness anxiety is through targeting to improve the full employee experience by highlighting how automation can boost employee productivity and efficiency and hence, gain a better work/life balance (Kramer).
Saying it is easy. Getting there is a lot tougher. There are substantial barriers businesses are facing from getting to their desired goals towards digital transformation. Research by Gartner states that CIOs believe the single largest barrier to successful digital transformation and embracing emerging technologies is corporate culture. Other barriers such as resources and talent follow and make up 82% of impediments towards digitalization (Cain and Waller).
To counteract these barriers, employers must understand that corporate culture is not an unmovable entity but rather on-going, ever-changing series of rules, engagements and interactions. By taking a risk and dealing with the issues head on, employers will find that this barrier can be conquered. And solution to this obstacle exist with the technologies themselves. And once the largest barrier is eliminated, other barriers will soon follow.
Solutions to breaking down these barriers and creating a digital transformation in your business are analogous. Commitment to Digital Dexterity should be a fundamental goal moving forward. Digital Dexterity defined as the desire to use current and emerging technologies for betterment of the business, employers and employees.
Digital dexterity does require investment, time and training but the potential outcome should outweigh these needs, especially since much of new technology is customizable and scalable to the needs of business. Take for example, cloud-based SaaS application which are now the cornerstone of restructuring and transforming businesses and how people work (Cain and Waller). Applications like Kloudville are available with scalable and customizable options to suit the needs of any sized business.
SaaS applications also help employees with data visualization and application integration, resulting in improvement in accuracy and a more productive and efficient employee. Additionally, by using VPA and automated services with investment in digital dexterity, employees will find themselves free from low-value tasks (Cain and Waller).
Not all solutions necessarily cost time and money that investment requires. Instead, businesses should also focus on adding or improving diversity to their strategy. Diversity in all its form, including diversity in data, talent and ways of thinking. This will help overcome the institutional barriers like corporate culture and help ease the workplace into a more digital-friendly space.
Gartner researchers especially highlight certain priorities that business should engage in to help with transforming the current workplace into a lasting digital one.
- UCC Solutions: Cloud-based unified communications and collaborations solutions (UCC) lead to convenient interaction methods. Quick exchanging of important attachment or simple notes creates a more productive work process and accessed anywhere. (Kloudville’s Notes and Interactions within the system allow for instant notifications and the ability for quick replies.)
- Analytics: Supporting technologies and practices that deliver analysis on employee productivity can help improve employee performance and hence, the business overall (Cain and Waller) (Kloudville’s Analytics App provides real-time reports from a variety of angles, including by employee or group performance.)
- Mobility and Flexible Workspace: Mobile or flexible work location is a highly sought-after perk for employees which is now becoming much more feasible for employers as well. Cloud-based SaaS application allow for access from anywhere and improvements in security of personal devices has resulted in digital workspaces and expand recruitment from local to international level (Kramer). (Kloudville is entirely a cloud-based SaaS, which can be accessed from anywhere in the world)
The workplace is changing, from the workstation to the corporate culture and new technologies are ushering in an era where employers and employees must redefine how we work.