Everything You Need to Know about Maintaining SaaS Security

Are you interested in using a cloud-based ERP system to manage your business operations? These systems can make running a small business more efficient. But, you may have some concerns about security. Moving your business’s data off-site is a big adjustment. You may worry it will fall into the wrong hands. Rest assured that software-as-a-service (SaaS) vendors won’t stay in business for long if they can’t protect their clients’ data.

Reputable vendors take many precautions to keep your data safe. They have numerous security features to ensure no data falls into the wrong hands. Here’s everything you need to know about how vendors maintain SaaS security.

They Use Secure Data Centres

When you use a cloud-based ERP system, your business’s data isn’t stored on your own computers. It’s stored on another company’s servers. The security of these servers is absolutely essential. Look for a cloud vendor that uses Amazon Web Services (AWS) to store your data. Amazon’s data centres are state-of-the-art facilities with strict physical security.

Crash-rated fences protect these facilities. To get to the servers, AWS employees must pass through two perimeters using both their badges and PINs. The servers are regularly updated and backed up to ensure data is safe.

They Protect Credit Card Information

Your customers trust that you’ll be able to keep their credit card information safe. If credit card information falls into the wrong hands, customers could lose trust in your business. Worse, you could have to pay fines or lose the ability to accept credit cards. Cloud vendors take many precautions to ensure this doesn’t happen.

Cloud vendors transmit sensitive data through secure connections. No sensitive information is sent back to your browser. No credit or debit card information is stored on the servers, and the cloud vendor doesn’t have access to your customers’ payment information. You’ll only be able to see the last four digits of card numbers.

They Have Strong Authentication Procedures

To keep your data safe, cloud vendors provide strong authentication procedures. This means users need a username and strong password to gain access to the system. Strong passwords have a combination of uppercase and lowercase letters as well as numbers and special characters. You can also set the minimum length for passwords so employees can’t create too-short passwords.

For even more security, vendors offer multi-factor authentication. This means users can’t log in with just a username and password. A key will be sent to users’ phones, and they’ll need to also provide that key to log in. This makes it harder for unauthorized users to access your system.

They Log and Monitor Activity

You need to know who’s logging in to your system and what they’re doing once they’ve logged in. Top cloud vendors give you the ability to do this. The system will log all activities, including IP addresses, and alert you if an unfamiliar IP address accesses the system. You can investigate, and if necessary, shut down the ERP system for security reasons.

You’ll also be able to see what your employees are doing when they’re logged into the system. You probably don’t have time to monitor every single task, but this information can be useful later. For example, the information can be useful if you need to investigate an employee’s job performance. It can also be useful if you suspect fraud and need to investigate.

They Restrict Access to Authorized Users

You need to access every part of your ERP system, but your employees don’t. Top SaaS vendors let you set access permissions for each of your employees. You’ll have full control over which employees can access which data. You can also restrict access to specific IP addresses. This ensures only authorized employees are able to log in to the system from home, while others will be refused access.