If you find that your marketing efforts aren’t bearing fruit, it could be that you don’t know your customers as well as you should. The pre-online era made this a...
You want a business management solution to help you excel in the digital economy! You outline your best practice processes and begin your search for the perfect fit – something...
Have you ever watched “The Price is Right”? Contestants have a go at guessing the price of an artifact and the closest one wins the artifact. So how is the...
Customer Management, these days, has gone well beyond answering customers’ calls on time and reducing their wait times. Today, businesses are focusing on customer experience or the 21st century version...
