5 Things Every Modern SaaS Solution Should Have

After learning about the benefits of using cloud-based computing services, you may be ready to invest in new solutions for your business. There are many software-as-a-service (SaaS) solutions on the market. When you’re not an expert, it can be difficult to evaluate these solutions. As a business owner, you need a solution that will keep your business’s data safe and secure.

What should you be looking for when you’re shopping for a new solution? Here are five things every modern SaaS solution needs to have.

1. Data Centre Security

When you use a software-as-a-service solution to manage your business’s data, the data isn’t stored on your computer. The data is stored in the cloud, on servers the vendor provides. Before you start using a solution, dig deeper into the data centre security to make sure your data is in good hands.

Reputable companies use secure cloud services platforms like Amazon Web Services. Amazon provides state-of-the-art facilities, and it has strong safeguards to keep customer data safe. These safeguards are designed to meet the requirements of security-sensitive organizations, so small business owners can trust that their data is safe.

2. PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) refers to security standards all organization that handle credit card information need to follow. Even very small businesses have to follow these standards.

These standards are designed to protect customers. They outline which credit card information can be stored, how it’s stored, and how it’s transmitted, among other concerns.

A modern SaaS solution should perform strict self-assessments to ensure the system is PCI compliant. Security audits of the system should be performed. These audits look for both internal and external vulnerabilities.

3. Data Encryption

Do you want unauthorized people to get access to your data? No business owner does. That’s why data encryption is so important. Data encryption protects your sensitive data so unauthorized people aren’t able to read it.

Password hashing is an example of this. This keeps unauthorized users from retrieving every employee’s password. This should extend to the employees of the SaaS provider, even the database administrators.

4. Authentication

When you use computer-based software in your business, it has to be installed on your computer to use it. SaaS solutions are different. The solution can be accessed from the web browser of any internet-enabled device. Providers need to offer strong authentication to restrict access to the solution.

Modern providers should allow you to choose strong passwords. They should let you specify a minimum password length so your employees can’t create short, easy-to-guess passwords. They should also let you use uppercase, lowercase, special characters, and numbers in your passwords.

For extra security, modern providers are also supporting multi-factor authentication. After you enter your password, you’ll need to add a code that was sent to your mobile phone.

5. Access Restriction

Modern providers should let you restrict access to your system. You may not want every one of your employees to have access to the whole system. For example, you may give your customer service employees access to the customer management application but lock them out of everything else. Or, you may want them to be able to see some information from other departments, but not everything. You should be able to have full control over which employees can access which information.

This extends to geographic restrictions. While your employees need to log in to the system at work, you may not want them logging in from home. Modern providers should let you restrict access to certain IP addresses, so the system can only be accessed from your office.