Mergers and acquisitions can be tough, especially when using an on-premise solution.That certainly was the case when a wholesale distributor of pipes and fittings that was bursting at the seams had recently acquired another company and needed to bring those new employees up to speed on the technical side of things.
The software had been written in the 1980s by one of the company’s original founders, and three decades later was obsolete, but still in use. Only a certain number of the business modules could interact with one another, due to a lack of integration. Growing pains are one thing, but trying to shove two full-size companies into an outdated system paired with an antiquated user interface doesn’t make any sense. Not to mention when the onsite server crashed, it lead to early lunch breaks.
When the problem is related to back-end functions, companies tend to look the other way. Throw a rug over the stain and hire more part-time workers rather than admit there’s a problem with their workflow. Inevitably perpetuating chaos by adding onto a discombobulated warehouse rather than evaluating their IT strategy.
These inefficiencies have a cost attached to them. Operational costs rise and productivity drops due to a priority shift towards on-boarding. Every business decision has an opportunity cost.
Here’s a closer look:
1. Business in a Box
By utilizing business applications with ERP capabilities to streamline your workflow, you can ensure that the customer’s journey from receiving a quote to order fulfillment is one made in harmony amongst the various business units of your company. With everything housed under one roof, there are no more lost order slips or missing spreadsheets. With increased traceability, orders can be tracked every step of the way.
2. Data-driven Insights
Connecting your supply chain has advanced beyond making a monthly phone call to your supplier. The more information you can collate, the more data you can parse on your company’s inventory needs, bringing you closer to preventing stock outs. Using relevant analytics to track seasonal trends can help you accurately forecast demand. Even the most competent management team can’t make calculated decisions, meaning there is always room for human error.
3. Work Anywhere
With an influx of orders moving in and out of your facilities at any given time, oversight of all your business’ operations in the wholesale distribution industry is next to impossible without the use of cloud-based business applications. It’s critical to have remote access your business operations, allowing you to access your inventory in real-time, manage orders, and respond to support tickets are just a few perks of a cloud-based ERP.