The Subscriptions app supports the configuration of customizable and automated subscription activation flows. Configure subscription activation progression; user roles involved in activation processing; notification options for sending emails and SMS; tasks completion and condition rules; and much more.
Configure multiple subscription types that provide different subscription handling options. This includes specifying subscription recurrence (weekly, monthly, etc.); invoice generating options; prepaid or post-paid subscriptions; first and last payment options; subscription payment terms; and auto payment requirements. The Subscriptions app handles both periodic product fulfillment/refills and regular services.
Create, view and keep track of all interactions with your customers, such as comments and emails, in one location. This feature allows interaction details to be accessed by relevant people in your company. Easy-to-use templates for standard communication responses to customers are readily available from the intuitive interactions screen.
Automatically send emails to customers and internal users, updating them on subscription progress. Notifications can be manually resent as needed. Easily customize notification templates to suit your company’s needs.