Efficiently create and manage different issues for Customers, Suppliers, and My Company.
Manage a set of related issues by creating a master issue and linking all related issues to it.
Easily relate items such as orders; quotes; subscriptions; invoices; RFOs; POs; and projects to an issue allowing for quick access to all relevant information.
Create and view notes for each issue, with relevant documents/attachments, centralizing the information and making it easier to share across your organization. For each note, you can restrict access to selected users and specify whether the customer can see it.
Automatically send emails to customers and internal users, updating them on issue progress. Notifications can be manually resent as needed. Easily customize notification templates to suit your company’s needs.
Effortlessly export issue information, easily syncing with other systems.